SHIPPING

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UK DELIVERIES 

 

ALL OUR PARCELS ARE DELIVERED VIA COURIER OR ROYAL MAIL UNDER A TRACKED SERVICE. AIMING TO DELIVER PARCELS WITHIN 3-5 WORKING DAYS (EXCLUDING SUNDAYS).

PACKAGES WILL BE DISPATCHED MONDAY - FRIDAY. PLEASE NOTE ORDERS MADE ON A FRIDAY WILL MOST LIKELY BE DISPATCHED ON THE FOLLOWING MONDAY.

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EU DELIVERIES

 

ALL PARCELS BEING DELIVERED INSIDE THE EU ARE SENT VIA ROYAL MAIL 'INTERNATIONAL TRACKED AND SIGNED' SERVICE.

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IF YOU ARE OUTSIDE THE UK YOU MAY BE SUBJECT TO IMPORT DUTIES AND TAXES ONCE A SHIPMENT REACHES YOUR COUNTRY.

ADDITIONAL CUSTOMS CLEARANCE CHARGES MUST BE PAID BY YOU; SECOND BEST HAS NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MIGHT BE.

PACKAGES WILL BE DISPATCHED MONDAY - FRIDAY. PLEASE NOTE ORDERS MADE ON A FRIDAY WILL MOST LIKELY BE DISPATCHED ON THE FOLLOWING MONDAY.

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INTERNATIONAL DELIVERIES 

 

ALL PARCELS BEING SENT INTERNATIONALLY ARE SENT VIA ROYAL MAIL 'INTERNATIONAL TRACKED AND SIGNED' SERVICE.

 

ALL ORDERS RECEIVE TRACKING NUMBERS, DELIVERY TIMES WILL VARY DEPENDING ON LOCATION AND WE ENCOURAGE THE BUYER TO CHECK THEIR TRACKING NUMBER ON THE ROYAL MAIL WEBSITE. SHOULD YOU HAVE NOT RECEIVED A TRACKING NUMBER PLEASE CONTACT US AT INFO@STUDIOSECONDBEST.COM

 

IF YOU ARE OUTSIDE THE UK YOU MAY BE SUBJECT TO IMPORT DUTIES AND TAXES ONCE A SHIPMENT REACHES YOUR COUNTRY.

ADDITIONAL CUSTOMS CLEARANCE CHARGES MUST BE PAID BY YOU; SECOND BEST HAS NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MIGHT BE.

PACKAGES WILL BE DISPATCHED MONDAY - FRIDAY. PLEASE NOTE ORDERS MADE ON A FRIDAY WILL MOST LIKELY BE DISPATCHED ON THE FOLLOWING MONDAY.

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RETURNS

 

RETURNS CAN BE MADE WITHIN 7 DAYS OF DELIVERY FOR A REFUND OR EXCHANGE.

RETURNED ITEMS MUST BE IN THEIR ORIGINAL CONDITION, UNWORN AND UNWASHED WITH TAGS STILL ATTACHED AND IN THE ORIGINAL PACKAGING. 

ANY SHIPPING COST FOR RETURNED GOODS WILL BE YOUR RESPONSIBILITY.

IT IS YOUR RESPONSIBILITY TO MANAGE ALL TRACKING INFORMATION AND TO ENSURE THAT THE RETURNED GOODS ARRIVE AT STUDIO SECOND BEST LTD.

FOR SHIPPING INSTRUCTIONS PLEASE CONTACT INFO@STUDIOSECONDBEST.COM

 

RETURN ADDRESS

STUDIO SECOND BEST
FLAT 8 MARKDALE HOUSE
114 COMMERCIAL WAY
LONDON
SE15 5GQ